Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Final Demand. By accessing or using our website, the Free Recovery Roadmap, the demand letter questionnaire, or any other part of our platform, you agree to these Terms. If you do not agree, please do not use the platform.

Final Demand is a legal technology platform that helps Louisiana consumers and small businesses draft professional demand letters. We are not a law firm, and we do not provide legal advice, legal representation, or any form of attorney services.

Using our platform does not create an attorney-client relationship between you and Final Demand. The documents, templates, and information we provide are for general informational purposes only and are not a substitute for advice from a licensed attorney. For complex, high-value, or urgent matters, we strongly recommend consulting a licensed Louisiana attorney.

When you use Final Demand, you agree that you will:

• Provide accurate, truthful, and complete information in our tools.
• Use the platform only for lawful purposes and your own genuine disputes.
• Be at least 18 years old and able to enter into a binding contract.
• Review every document we generate before you send it, and take responsibility for its content, accuracy, and how you use it.

You agree that you will not:

• Use the platform to harass, threaten, defraud, or make knowingly false claims against another person or business.
• Attempt to disrupt, reverse-engineer, scrape, or gain unauthorized access to the platform or its systems.
• Resell, redistribute, or represent our generated documents as legal advice from a licensed attorney.
• Use the platform in any way that violates applicable law.

Some materials — such as a complete demand letter package — require payment. Prices are shown before you purchase. Payments are processed securely by Stripe; we do not see or store your full card number.

Because our products are digital and delivered immediately once payment is confirmed, all sales are generally final. If you believe you were charged in error, were charged more than once, or experienced a technical problem that prevented you from receiving your package, contact us and we will review your request in good faith and issue a refund where appropriate.

A demand letter is a tool to communicate your position — it does not guarantee any particular result. We do not promise that the other party will respond, pay, settle, or otherwise resolve your dispute. The effectiveness of any letter depends on facts and circumstances outside our control.

The Final Demand platform — including its design, branding, text, templates, and software — is owned by Final Demand and protected by intellectual property laws. We grant you a limited, personal, non-transferable license to use the platform and the documents you generate for your own disputes. The documents you create from your own information are yours to use for that purpose.

The platform and all materials are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or that any document will be suitable for your specific situation.

To the fullest extent permitted by law, Final Demand and its owners, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or the outcome of any dispute, arising out of or related to your use of the platform.

To the fullest extent permitted by law, our total liability for any claim relating to the platform will not exceed the amount you paid to Final Demand for the product giving rise to the claim in the twelve months before the claim arose.

You agree to indemnify and hold harmless Final Demand from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the platform, your violation of these Terms, or your violation of any law or the rights of a third party.

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-law principles. Any dispute relating to these Terms or the platform will be subject to the exclusive jurisdiction of the state and federal courts located in Louisiana, and you consent to that jurisdiction and venue.

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the platform after changes take effect means you accept the updated Terms.

If you have questions about these Terms, please reach out to us at support@finaldemand.com.